Sizing & Returns FAQ
Frequently Asked Questions - Sizing & Returns
Sizing Questions at Legend Elite Dripz
Q: How do I find my correct size?
A: Please refer to our size chart available on each product page. We recommend measuring yourself and comparing your measurements to our chart for the best fit. If you're between sizes, we suggest sizing up for a more comfortable fit.
Q: Do your items run true to size?
A: Yes, our items generally run true to size. However, we recommend checking the specific product description and size chart as some styles may fit differently.
Q: What if I'm unsure about my size?
A: If you're uncertain about sizing, please contact our customer service team. We're happy to provide detailed measurements and recommendations based on the specific item you're interested in.
Return Policy Questions
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Items must be in their original condition to qualify for a full refund.
Q: How do I initiate a return?
A: To start a return, please contact our customer service team with your order number. We'll provide you with a return authorization and instructions on how to send your item back.
Q: Who pays for return shipping?
A: Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect. In those cases, we'll provide a prepaid return label.
Q: When will I receive my refund?
A: Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Q: Can I exchange an item instead of returning it?
A: Yes! If you'd like to exchange for a different size or color, please let us know when you initiate your return. We'll help you process an exchange as quickly as possible.
Q: Are sale items returnable?
A: Sale items follow the same return policy as regular-priced items, as long as they meet our return conditions (unworn, unwashed, with tags).
If you have any other questions, please don't hesitate to contact us! official.legendelitedripz@outlook.com